(the monitor supports SST) From looking at apple support pages the MacBook Pro should be. Previously I used this monitor with macOS (hackintosh) at 4k 60Hz, so the monitor can support it. However when I connect it to my external monitor, Dell p2415Q it only seems to display 30Hz. Ive got a new MacBook Pro 2017 (13 inch non touch bar model).
External Display Book Air Won'T Detect Sierra Full 5K ResolutionCompatible Mac models are grouped below by the resolutions that they support.You can use the LG UltraFine 5K Display with these Mac models at full 5K resolution:With the Apple Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter and a Thunderbolt cable, you can use the LG UltraFine 5K Display at 4K and lower resolutions with these Mac models:The LG UltraFine 5K Display provides up to 85W of power over USB-C and will fully power MacBook Pro (2016 and later) and MacBook Air (Retina, 13-inch, 2018) using the included Thunderbolt 3 (USB-C) cable.Power isn't delivered from the display to your Mac when you connect with the Apple Thunderbolt 3 (USB-C) to Thunderbolt 2 adapter. Click About This Mac > More Info > System Report.The LG UltraFine 5K Display requires a compatible Mac running macOS Sierra 10.12.1 or later (macOS Sierra 10.12.2 or later is recommended). If you're using more than one display, and you can see the image on one of the displays, you can also use Displays preferences to check for connected displays.System requirements and compatible Mac modelsTo open System Information, complete the following: In the top-left of the screen, click the Apple icon. Press and hold the Option key while you click Scaled to see additional resolutions for the second display. The display has three downstream USB-C ports (5 Gbps) that offer additional connectivity and power to compatible devices and accessories.From the Apple menu, choose System Preferences. How to go with further troubleshooting 1.When you connect the display using a single Thunderbolt 3 cable (included), it provides up to 85W of charging power to your MacBook Pro with Thunderbolt 3 (USB-C) ports.If you don't have it, you can use a USB-C 3.1 cable such as the Belkin 3.1 USB-C to USB-C Cable.The adapter you require depends on the model of Mac and the type of monitor. To charge Apple Lightning-based devices and accessories — such as iPhone, iPad, AirPods, Magic Keyboard, Magic Trackpad 2, and Magic Mouse 2 — you can use the Apple USB-C to Lightning Cable or a combination of the Apple USB-C to USB Adapter and the Apple Lightning to USB Cable.If you don't see an image after connecting the LG UltraFine 4K Display to your Mac, make sure that you're using the cable that came with the display. To fully power your MacBook Pro and charge its battery, connect your 15-inch MacBook Pro to its Apple 87W USB-C power adapter when you use it with the UltraFine 4K.The LG UltraFine 4K Display provides 7.5W to each of its three downstream USB-C (480 Mbps) ports. If you try to power your 15-inch MacBook Pro through the display, your notebook's battery will be utilized during times of heavy activity. The display has three downstream USB-C ports (480 Mbps) that offer additional connectivity and power to compatible devices and accessories.The LG UltraFine 4K Display requires a Mac with one or more USB-C ports, running macOS Sierra 10.12.1 or later (macOS Sierra 10.12.2 or later is recommended).You can use the LG UltraFine 5K Display with these Mac models at full 4K resolution:A Mac with built-in USB-C or Thunderbolt 3 (USB-C) ports is required the display isn't compatible with Mac models that use Thunderbolt 2.The LG UltraFine 4K Display provides up to 60W of power over USB-C and can fully power these Mac models using the included USB-C cable:The UltraFine 4K won't fully power 15-inch MacBook Pro from 2016 and later, which requires 85W. You can use a Mini DisplayPort adapter in a Thunderbolt port but you can also use Apple's Thunderbolt to Gigabit Ethernet Adapter or Thunderbolt to FireWire Adapter with it. If you see a thunderbolt symbol besides what looks like a Mini DisplayPort, your Mac has a Thunderbolt port. This is what Mini DisplayPort looks like.The Thunderbolt port, first introduced in 2011, looks the same as Mini DisplayPort (and is backwards-compatible). With an adapter, the Mini DisplayPort can drive displays that feature VGA, DVI or HDMI interfaces. However, it appears that since Apple unleashed macOS Sierra some of these third-party adapters may no longer work.Mini DisplayPort was announced by Apple towards the end of 2008. This conversion from digital to analog and back again can cause degradation of video quality. Old CRT (Cathode Ray Tube) monitors were VGA but there are flat displays that use VGA - they just convert the VGA connector's analog signal back to digital. VGA connectors transmit analogue signals. Unfortunately, if you were hoping to plug your new MacBook Pro into a second display you may be out of luck as the Macs that use Thunderbolt 3 or USB-C won't work with any of the following adapters, even if you use a Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter.Apple Mini DisplayPort to Dual-Link DVI AdapterA VGA connector requires a three-row 15-pin DE-15 connector. The connection looks the same as USB-C. In 2013 Apple introduced Thunderbolt 2, which is faster than Thunderbolt 1, but the port is the same.From around the end of 2016 Apple started equipping its higher-end systems with Thunderbolt 3, which connects devices to your computer at up to 40Gbps. Vsl software for macHDMI is the most common connector you'll find on the back of a TV.Try these steps if you don't see an image on your display. HDMI 2.1 brings support for resolutions up to 8k and higher. Apple's Mini DisplayPort to DVI Adapter has holes for all 24 pins but not the four pins that surround the long pin.The main difference between DVI and HDMI is that HDMI supports up to eight channels of audio, while DVI supports video only. There is also a long pin which may be surrounded by four other pins (which are required for audio in older models). A DVI connector has the potential for 24 pins, depending on whether it's DVI-A, DVI-D or DVI-I, there are different connectors with a different number of pins in use. You will see a marked difference when looking at HD video as compared to VGA. If you see similar issues in only one window or app, check with the app's developer for updates or more help.If you're using an Apple notebook, try connecting its power adapter.Make sure the external display's power cable is securely connected and that your display is turned on.If you're using a Mac Pro (Late 2013) make sure your displays are connected to the right ports. These steps likely won't help if the issue is only happening in one app.
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